PRIVACY NOTICE.
This notice explains what personal information MOJOAL collects through its website, sample-request flow and customer relationship, and how that information is used.
1. Information you provide
When you request a sample, contact us or purchase a subscription, we may receive information such as your work email address, agency or company name, correspondence and other information you choose to provide.
2. Payments
Payments are processed by Paddle. MOJOAL does not need to store your full card details. Paddle may collect payment, billing, tax and transaction information under its own privacy practices and may share relevant customer, subscription and transaction information with us so we can fulfil your purchase and support your account.
3. Website security and forms
Our sample form uses Cloudflare Turnstile to help distinguish legitimate submissions from automated abuse. Technical information may be processed as part of that security check. We may also use hosting, email and spreadsheet services to operate the website, record sample requests and deliver requested materials.
4. How we use information
- To send the sample or product you requested.
- To process and administer subscriptions and customer support.
- To respond to enquiries and service communications.
- To protect the website and prevent abuse or fraud.
- To maintain business, transaction and compliance records.
- To improve MOJOAL and understand how the service is used.
5. Marketing
We may contact business users about MOJOAL where permitted by applicable law. You can ask us to stop marketing communications at any time. Service messages necessary to fulfil or administer an active purchase are separate from marketing communications.
6. Data in MOJOAL datasets
MOJOAL researches publicly visible sponsorship and company information. Professional contact information is included only where supported by publicly available evidence; we do not create contact emails by guessing common naming patterns. If you believe information concerning you should be corrected or reviewed, contact us at the address below.
7. Sharing and service providers
We may share information with service providers that help us host the website, secure forms, process payments, maintain business records, send email and deliver the service. We do not sell customer conversation or payment data as an advertising list.
8. Retention
We retain information for as long as reasonably necessary to provide the service, maintain business and tax records, resolve disputes, prevent abuse and meet legal obligations. Retention periods may differ depending on the type of information and the reason it is held.
9. Your rights
Depending on where you are located, you may have rights to request access, correction, deletion, restriction or other controls over personal information. These rights can be subject to legal exceptions. Contact us to make a request and we may need to verify your identity before acting on it.
10. International processing
MOJOAL and its service providers may process information in different countries. Where required, appropriate safeguards are used for international transfers.
11. Changes
We may update this notice as our services and providers change. The current version and date will remain available on this page.
Questions about this policy? Email al@mojoal.com.
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